Privacy Policy

Privacy Policy for Aavana Greens Pvt Ltd

1. Who We Are

Our website address is: https://dekorr.in/. Aavana Greens Pvt Ltd (“we”, “us”) is committed to protecting your privacy and personal data.

2. Information We Collect

Personal Identification Information:

We collect personal information only when you voluntarily submit it to access customized features—such as name, email, and phone number.

Non-Personal Identification Information:

We collect non-personal data such as browser type, device information, and IP address automatically via cookies and server logs.

WhatsApp Business API Data:

We collect phone numbers, message content, timestamps, device info, and other metadata related to WhatsApp business communications to provide services over WhatsApp.

3. Use of Information

• Improve and manage our website and services.

• Process transactions and orders.

• Communicate order updates and respond to queries.

• Provide customer support and WhatsApp business messaging.

• Send marketing communications with your consent through WhatsApp or email.

4. Legal Basis for WhatsApp Data Processing

We process WhatsApp data based on your consent, contractual necessity, and legitimate interests in fulfilling our business operations.

5. Data Sharing and Disclosure

• We share WhatsApp data with Meta to enable messaging services.

• We may share data with trusted third-party service providers for service support.

• We do not sell personal data.

• We comply with legal requests from authorities.

6. User Rights

• Access, correct, or delete your personal data.

• Withdraw consent or opt-out of marketing communications.

• File complaints regarding data privacy.

7. Data Retention

We keep personal and WhatsApp data only as long as necessary for business or legal compliance purposes.

8. Cookies and Tracking

Our website uses cookies to improve user experience. Users can control cookie settings through their browsers.

9. Security

We use encryption and access controls to protect your data, including WhatsApp communications.

10. International Data Transfers

Data may be stored or processed outside India with appropriate safeguards.

11. Policy Updates

We may update this policy, and changes will be posted on this page. Continued use indicates acceptance.

12. Contact Information

For privacy concerns, contact us at: info@aavanagreens.in.